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The dreaded appraisal

Both sides of the appraisal interview

  • Business
  • Beginner
  • 2 Lessons
  • 2.00 hours


Course Overview


The aim of the appraisal programme

To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.

Help your managers turn a difficult interview into a positive

This best-selling learning resource illustrates the techniques required for effective appraisal interviewing. It starts by introducing three common interviewee styles that are difficult for managers to deal with.

Shy Sharon bottles up her opinions and worries, so that her team leader is unable to find out her true feelings, turning the interview into a chore. Touchy Tracey easily takes offence and her team leader gets drawn into an unproductive argument about personality, not performance. Aggressive Alan sees the interview as his chance to appraise the organisation and condemn everyone except himself. His manager becomes exasperated and loses control of the interview.

Suitable for all managers and team leaders, this memorable programme demonstrates key strategies to turn every difficult interview into a positive, productive experience for both employer and employee. The highly memorable, highly effective content makes this an integral part of any management skills programme.

Also included is the appraisee preparation programme, which will help staff prepare for an appraisal, understand its objectives and so get more from the interview.

Use this training video if you want to...

  • Learn the techniques required for effective and productive appraisal interviewing, regardless of the appraisee’s approach
  • Become skilled in handling difficult interviewees
  • Understand how best to prepare for an appraisal and approach it with and enthusiasm

All Video Arts e-learning courses come embedded with our award-winning video: so your people are more likely to engage in the training and retain the messages. This two-hour course can be taken in bite-sized chunks and is designed to let your employees dip in and out for self-paced learning.

e-learning course modules:

  • Trailer
  • Introduction
  • Understanding appraisals
  • Motivate appraisees
  • Encourage appraisees to talk
  • Face up to problems
  • Look to the future
  • Summary
  • Knowledge check
A Video Arts production featuring Bryan Murray, Dawn French, Robert Lindsay, Hilary Crowson and Tilly Vosburgh.

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