To equip both new and experienced sales staff with the necessary skills to develop and nurture professional and productive customer relationships.
About this sales video learning programme
Sell it to me! is the best-selling two-part programme on how to build the kind of relationship with customers that will guarantee a sale.
Part 1: Preparing the way is an amusing and easy-to-follow drama which demonstrates the techniques that help sale people conduct successful business. A series of light-hearted scenarios emphasise the importance of asking open-ended questions and listening carefully to what the customer is actually saying.
By examining a couple of 'worst case' examples, people will learn how to keep control of a presentation and how to avoid making dangerous assumptions that could cost them the sale. From initial contact through to closing the deal, this programme is suitable for all levels of sales staff and can be used as individual or combined teaching units.
Part 2: Doing the deal
The key video outcomes
- Improve selling techniques so that customers are guaranteed to want to buy
- Develop and nurture productive customer relationships
All Video Arts e-learning courses come embedded with our award-winning video: so your people are more likely to engage in the training and retain the messages. This two-hour course can be taken in bite-sized chunks and is designed to let your employees dip in and out for self-paced learning.
e-learning course modules:
- Meet the customer
- Meet customer needs
- Meed customer objections
- Close the sale
- Final summary
- Knowledge check
A Video Arts production featuring Josie Lawrence, Robert Lindsay, Amanda Redman, Martin Clunes and Colin Salmon.