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Performance matters: praise

Improving staff performance

  • Business
  • Beginner
  • 2 Lessons
  • 2.00 hours


Course Overview

Your learners will...

Understand how to use praise so that employees understand that their efforts are appreciated.

Retain talent and motivate the team

Not feeling appreciated is top of the list of reasons that people give for wanting to leave their jobs.

This programme demonstrates that praising is not a natural gift but a learnable skill and shows the value of adding praise to the corporate culture. Done well it can be powerful, cheap and easy to use management tool. Managers that use praise effectively create more motivate and productive teams.

A department with a high employee turnover is in danger of losing another member of the team. The individual displayed initiative and commitment in helping a customer, yet their manager could only criticise the unauthorised expense of a taxi fare. The employee's attitude changes, however, when the manager shows interest and appreciation in another job well done.

Six easily-remembered rules are demonstrated for praising staff correctly, including: let people know why they are being praised; don’t ruin the effect by a sting-in-the-tail remark; and pass on praise from customers or superiors.

Featuring John Cleese, this training video will teach managers how to use praise to motivate and show appreciation for their employees. 

Managers using this video training resource will...

  • Learn how to praise staff appropriately
  • Seek and find more opportunities to praise employees
  • Have employees who are appreciated and valued will contribute more to the workplace

All Video Arts e-learning courses come embedded with our award-winning video: so your people are more likely to engage in the training and retain the messages. This two-hour course can be taken in bite-sized chunks and is designed to let your employees dip in and out for self-paced learning.

e-learning modules:

  • Trailer
  • Pre-test
  • Introduction
  • Praise matters
  • Praise as a skill
  • Deliver praise
  • Follow up praise
  • Summary

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