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Counselling skills for managers

  • Business
  • Beginner
  • 2 Lessons
  • 2.00 hours


Course Overview


The aim of the counselling skills training video

Learn how to deal with staff whose personal problems are affecting their work.

Help your staff acheive a healthy work/life balance

With the increased stresses that result from fierce market competition, an intense pace of work, commuting and the ongoing demands of home life, it's no surprise that companies are looking ever more seriously at the ways in which they can support their staff.

Today, people are more concerned about how they can achieve a healthy work/life balance rather than being macho about their workload.

It's within this context that forward-thinking managers need to develop their counselling skills. All managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations.

The programme reinforces key messages to aid even the most inexperienced managers, team leaders or personnel staff. With key sections ideal for supporting role-plays, this programme will also complement any interview skills or management course.

Featuring John Cleese, this training video will teach you how to deal with staff whose personal problems are affecting their work.  

Use this training video if you want to...

  • Learn the techniques of handling delicate personal situations in the workplace
  • Encourage staff to overcome problems proactively
A Video Arts production featuring John Cleese, Angus Barnett, Lorraine Brunning, Ricky Gervais and Jaye Griffiths. Release date: 2001

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